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Shipping Policies
We believe in lightning fast shipping! 98% of all orders placed on this site ship within 24 hours of order placement. Please note that Fed Ex (our preferred shipping company) does not deliver on Saturday or Sunday. As such, our 24-hour shipping promise only applies to Monday - Friday.
We use Fed Ex for most all of our shipments. We want you to get your products as fast as possible and in excellent condition. That is why we use Fed Ex - the leader in the package delivery business to get you your order as soon as possible. 98% of our orders get to our customers within 2 - 5 business days. Remember, none of the major package delivery carriers (Fed Ex included) deliver on the weekends.
We do have a few restrictions on our shipping. We cannot ship to P.O. Boxes. Fed Ex does not deliver to P.O. Boxes. And, we currently do not ship to APO/FPO addresses, again Fed Ex will not allow us to ship to these types of addresses.
We can and do ship to Hawaii, using FedEx. We cannot ship to Alaska. We reserve the right to add shipping expense onto orders that are special case orders - this is very rare, but we needed to state it here. If you have any questions about our shipping policies - please do not hesitate to call us.
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Why Shop With Us?
98% Of All Orders Ship Within 24 Hours!
Towing Experts
We have over 30+ years experience in the towing industry! We are the experts! Towing Experts...
Lifetime Guarantee
We are the only tow bar company online that offers you a Lifetime Guarantee on all of the products that we offer. Lifetime Tow Bar Guarantee...
Secure Shopping
This site is tested and certified daily to pass the HACKER SAFE Security Scan.
110% Price Protection
Find the exact same product bought from us for a lower price on another web site, we will refund you 110% of the difference between the lower price and our price. 110% Price Protection...
Easy Returns
If you need to exchange a product that you ordered from us please contact us via our toll-free telephone number to work out the exchange - without any hassles or headaches. Easy Returns...
Knowledgeable Support
Call toll-free 877.208.2958 for expert advice on everything we offer.
Customer Service Hours
M - F: 8am to 5pm (CST)
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